Can I cancel my transfer after I sent it out?

It will depend on the status of your transaction at that time.

  • Pending: we can assist you with a cancellation request (Note that: our service fee is non-refundable). 
  • Delivering/ Completed: we cannot cancel your transaction unless the information is incorrect and the funds are returned to us.

Please contact us immediately at 02 9728 7928 for timely assistance.